Privacy Policy

Estate-inn Properties Ltd ("Estate Inn", "we") is committed to protecting your personal data in line with the UK GDPR and the Data Protection Act 2018.

Who we are

Estate-inn Properties Ltd, registered in England & Wales (company no. 13983013), registered office 680 High Road Leytonstone, London, E11 3AA. Our Data Protection Officer is Arslan Majid Raja, contactable at info@estateinn.co.uk.

What we collect

• Contact details you give us — name, email address, phone number and postal address.
• Details about properties you own, want to buy, sell, rent or let.
• Information needed to provide our services, such as identity documents for anti-money-laundering checks and referencing information for tenancies.
• Messages and enquiries you send through this website.

How we use it

• To respond to your enquiries and arrange viewings and valuations.
• To provide estate agency, lettings and property management services.
• To meet our legal obligations, including anti-money-laundering, right-to-rent and deposit protection rules.
• To send you property updates or our newsletter — only if you've asked us to. You can unsubscribe at any time.

Sharing

We only share your information where we need to in order to provide our services (for example with our CRM provider, referencing agencies, deposit schemes, solicitors or contractors), where the law requires it, or with your consent. We never sell your data.

How long we keep it

We keep personal data only for as long as we need it for the purpose it was collected for, or as long as the law requires.

Your rights

You can ask to access, correct or delete your data, restrict or object to how we use it, and ask for a copy in a portable format. To exercise any of these rights, email info@estateinn.co.uk. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.

This policy is reviewed annually.